One system, every trade.

Problems by industry.

Each problem links to the part of the page that solves it.

• Trade and wholesale A customer misses the payment date, and the signed delivery note for that shipment is somewhere between the warehouse and a drawer. 3 more problems
  • A customer asks for a copy of the March delivery note, and the only person who knows where it is, the warehouse keeper, is on holiday.
  • The contract with a retail chain renewed itself, because the notice period ran out while it sat in a folder.
  • You shipped a hundred, the customer says ninety-⁠eight arrived, and the complaint comes a month later without a single paper.
• Manufacturing The goods went into production a week ago, and the supplier invoice is on hold because nobody can find the goods receipt and the certificate. 2 more problems
  • The inspection report for the forklift expires this month, and only one person and their spreadsheet know the date.
  • The batch is wrong, and the claim needs the certificate, the goods receipt and the intake photo, all from the same delivery.
• Logistics and transport You drove, paid for fuel and the driver, and the invoice is waiting for one stamped CMR. 4 more problems
  • The pallet went through three trucks, and for the claim everyone has their own photos and their own statement.
  • The truck stands at the border, and customs wants an invoice that sits in someone's inbox.
  • Every truck's license, inspection and insurance policy expire on different dates, and only the dispatcher remembers them all.
  • The driver hands in fuel and toll receipts in an envelope, and the trip is settled only when the accountant finds them.
• Construction On site they are building from a drawing that no longer applies, and nobody sees it in time. 4 more problems
  • The interim payment certificate waits because one of six attachments is missing, and nobody knows which.
  • The site inspector asks for the building permit and the design, and they went by email to a project manager who has moved to another site.
  • The concrete arrived on site, the delivery note left with the mixer truck, and the supplier's invoice is already waiting.
  • Your bid ranks best, and you have a few working days for the evidence, with an insurance policy that expired last month.
• Hospitality and hotels A supplier comes to every venue every day, the delivery note stays in the kitchen, and by the fifth your accountant is chasing invoices. 4 more problems
  • Bills for subscriptions, equipment and commissions arrive at three email addresses, and each venue reads only its own.
  • The season contract with a tour operator is ending, and the date to cancel it or change prices passed while it sat in an inbox.
  • A seasonal worker's health check expires mid-⁠season, and the date sits in a folder nobody opens.
  • Fire extinguishers and hydrants each have their own check dates, and the report stays with the service company.
• Accounting Two days before the return you do not know which client has sent everything and which has not. 3 more problems
  • A client sends invoices by email, photos over WhatsApp, and brings an envelope with the rest on the last day.
  • The same invoice arrives by email, on paper and as a phone photo, and gets booked twice.
  • The tax office asks for a client’s 2021, and the folder lived on the laptop of a bookkeeper who no longer works for you.
• Lawyers The deadline runs from the day of receipt, and that day is written only on the paper you are looking for. 4 more problems
  • The case file is in three folders and two inboxes, and the hearing is tomorrow morning.
  • You send the case file to the client as an email attachment, and afterwards you do not know who has opened it.
  • The client signed version seven of the contract, and version eight is circulating by email.
  • The power of attorney is needed right before the hearing, and the original is in the drawer of a colleague who is in court in another city.
• Consulting firms The invoice cannot go out until you know which copy went to the client. 4 more problems
  • The client asks for every report and contract from last year, and they are on three drives and in two inboxes.
  • A new project stands still while the NDA is printed, signed, scanned and sent back.
  • You have three versions of the proposal, and the client replied to a fourth.
  • The framework agreement with the client has expired, and you find out when they send your invoice back.
• Real estate The shop lease ends in two months, and the date to cancel it or change the rent passed last week. 3 more problems
  • Three versions of the sale contract are circulating by email, and nobody knows which one was signed.
  • Sketches, photos and agreements for the flat are on the phone of an agent who moved to another agency.
  • One paper is missing, and the closing is in three days.
• Notary The client waits at the counter while someone leafs through the 2019 book. 2 more problems
  • The original is in the book, copies drift through inboxes, and nobody is sure which one matches it.
  • You send copies of deeds to clients, banks and lawyers by email, with no trace of who opened what.
• Insurance The client is calling you, and the claim is stuck over two papers nobody asked for in time. 3 more problems
  • The claim photos are on three phones, and none of them is in the file.
  • Client policies expire every day, and renewals live in one person's head and calendar.
  • The insurer asks for the copies again, because nobody can find the first email with the attachments.