AI Document Management for Insurers & Brokers | Arhivix
For Insurers, Brokers & TPAs

Find any claim file in seconds, not minutes.
AI search over Guidewire, Sapiens and legacy AS/400 archives.

Insurers and brokers run on a mix of Guidewire, Sapiens, Duck Creek, mainframe cores, scanned claim archives and SharePoint. Arhivix sits above the lot, cuts adjuster retrieval time, and produces Solvency II, IDD and DORA evidence packs on demand. EU hosted, audit ready.

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Sound familiar?

Claims queue
238
A
Adjuster Guidewire
Claim_2026_88421.pdf
PDF
U
Underwriter AS/400
Risk history 2003-2018
TXT
B
Broker Email
Placement slip + endorsements
PDF
C
Compliance SharePoint
Solvency II Pillar 3 pack
DOC
+91 more across cores...

Adjusters waste 20 minutes per claim file

Claim documents are spread across the core system, scanned legacy archives, email and shared folders. Retrieving one file means hopping between five tools.

Solvency II, IDD and DORA evidence assembled by hand

Pillar 3 reporting, IDD demands-and-needs records, and DORA Article 28 ICT registers all need traceable document evidence. Today, that's a quarterly fire drill.

Guidewire
claims
Sapiens
policy
AS/400 archive
legacy
SharePoint
compliance
No unified view

M&A and broker roll-ups create document chaos

Every acquired broker or runoff portfolio comes with its own DMS, naming convention and core system. Consolidating them on one core takes years; consolidating search should not.

What insurance document management looks like without and with Arhivix

Drag the slider to compare today's adjuster grind with one AI overlay across every core and archive.

With Arhivix
AI Layer
AI content search
Auto-categorization
OCR scanning
Data extraction
68 files indexed across cores
Claim files 24
Policies & endorsements 18
Broker placements 8
Runoff & legacy archives 12
Compliance & audit 6
Without Arhivix
Claim_2026_88421_v3.pdf
Re: where is the surveyor report?
Endorsement_signed_scan_blurry.pdf
Same invoice, second claim, different name
Solvency II audit โ€” 12 docs missing
Runoff portfolio: 14 years of paper
DORA register draft v6.xlsx
Re: IDD โ€” demands & needs evidence
Broker placement slip in 4 versions
Acquired firm, different DMS, no map
Mainframe export, no OCR
DSAR: every doc with this insured
Adjuster spends 20 minutes finding one claim file
Adjuster opens any claim file in under 20 seconds
Solvency II Pillar 3 evidence assembled manually each quarter
Pillar 3, IDD and DORA evidence packs generated on demand
IDD demands-and-needs records hard to evidence on inspection
Broker placement files unified across all sub-brands
Acquired broker DMS sit isolated for years post-deal
Acquired DMS indexed in days, no core migration required
Mainframe and AS/400 archives have no semantic search
Legacy mainframe archives OCR'd and semantically searchable
Fraud signals in document patterns go undetected
Repeated invoices, providers and claimants surfaced automatically

Frequently asked questions

Find answers to the most common questions

No. The core stays the system of record for claims, policy and billing. Arhivix indexes the documents attached to and around the core (legacy archives, scanned files, broker placements, compliance evidence) and provides semantic AI search and audit packs on top.

Yes. Arhivix is EU hosted on AWS, ISO 27001 and NIST aligned, with deterministic audit trails and qualified preservation. We support DORA Article 28 ICT third-party evidence, IDD record-keeping, Solvency II Pillar 3 data quality, and EU AI Act transparency obligations for high-risk insurance use cases.

Your documents are stored on Amazon Web Services (AWS) cloud infrastructure. Specifically, we use two separate S3 storage locations in two different European regions. This means that even in the event of technical issues in one region, your documents remain safe and accessible in the other. Everything is automatically encrypted.

Not without going through the access controls you set. Every file is encrypted at rest and in transit, and authorization is enforced on every request. For each user in your company, you can set individual permissions: who can view, edit, or download each document. No engineer at Arhivix has standing access to your files, and any internal access required for support or incident response is explicitly authorized and logged in an audit trail.

Arhivix automatically indexes every document you upload. Our AI system reads and understands the content of your documents, so you can search using natural language. For example, you can type "Find my phone bill from April" and the system will locate the exact document. No manual searching, no wasted time.

Not at all. Arhivix is designed to be simple for everyone. A document is archived in three steps, search works like a conversation with an assistant, and the entire system is intuitive. If you ever need help, we are here 24/7.

Arhivix

Stop wasting time searching for documents.

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