Messaging Apps: The Unofficial "Business Platform"
In many countries, messaging apps have become the de facto business communication platform. Company groups, project groups, department groups. Invoices sent via chat. Contracts photographed and shared in groups. Delivery notes? "Take a photo and send it on the group chat."
6 Risks of Sending Documents via Messaging Apps
1. Compression Destroys Quality
Images are compressed — text becomes unreadable, invoice numbers blurry, stamps and signatures unclear. For archiving and tax audits — unusable.
2. Documents Expire or Get Lost
Old media gets deleted over time or when changing phones. App reinstall? Documents gone. New phone? History erased.
3. Zero Access Control
Everyone in the group sees everything. When an employee leaves — they still have access to the entire chat history, including confidential data.
4. No Content Search
Try finding a specific invoice from 6 months ago. The only method: endless scrolling.
5. No Legal Standing
Chat messages aren't legal proof. No qualified e-signature, no timestamp, no integrity guarantee.
6. GDPR Non-Compliance
Sending personal data of employees or clients via messaging apps is a potential data protection violation.
What to Use Instead
| Need | Messaging App | DMS |
|---|---|---|
| Send invoice | Photo in group | Upload + AI classification |
| Share with client | Link or attachment | Client portal with access control |
| Sign document | Physical signature + photo | Qualified e-signature |
| Find old document | Scroll 6 months back | AI search in 3 seconds |
Conclusion
Messaging apps are for private communication — not business documents. Every document sent via chat is a document without control, without archiving, and without legal security.
Arhivix is as simple as a messaging app, but built for business documents. Mobile app, drag-and-drop upload, AI search, client portal, and complete legal compliance. Try it free.
